General terms and conditions
Online booking conditions
When booking / making a reservation, the Austrian Hotel Contract Conditions of the Association of Accommodation Companies dated 23.09.1981 shall be deemed to have been agreed. Place of jurisdiction: Spittal an der Drau.
Should you for any reason not be able to make use of your stay at the Herkuleshof, we will try our best to let your room elsewhere.
However, if we cannot find another tenant at short notice, the cancellation conditions apply:
- cancellation up to 3 weeks before arrival: no cancellation charges
- up to 1 week before arrival we charge 20% of the total price
- until day of arrival 50% of the total price
- if the cancellation is made on the day of arrival, we have to charge the full amount
We recommend that you take out travel cancellation insurance so that you are reimbursed in the event of an emergency through no fault of your own.